Infosys Archives - InnovationAus.com https://www.innovationaus.com/podcast_types/infosys/ Mon, 11 Sep 2023 22:27:27 +0000 en-AU hourly 1 https://wordpress.org/?v=6.5.5 https://www.innovationaus.com/wp-content/uploads/2020/02/favicon-new.png Infosys Archives - InnovationAus.com https://www.innovationaus.com/podcast_types/infosys/ 32 32 Leveraging digital technology for a unified human-centric approach in retail https://www.innovationaus.com/podcasts/leveraging-digital-technology-for-a-unified-human-centric-approach-in-retail/?utm_source=rss&utm_medium=rss&utm_campaign=leveraging-digital-technology-for-a-unified-human-centric-approach-in-retail Mon, 11 Sep 2023 08:02:17 +0000 https://innovationaus.wpengine.com/?post_type=podcasts&p=53136 In this special podcast interview, editorial director James Riley speaks with Infosys VP and Global Practice Head for Microsoft Business Applications & Digital Workplace Services, Lax Gopisetty, about the changing landscape of customer experience in the retail sector in Australia. What areas do Australian retailers need to focus on when utilising AI to enhance the...

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