Tag: Salesforce

NDIA forged ahead with CRM without business case

Posted on   |  by Justin Hendry
The Board of the National Disability Insurance Agency approved a multi-million dollar proposal for a new customer relationship management system without a business case, an independent review has found....

NSW govt inks new deal with Salesforce

Posted on   |  by Justin Hendry
The New South Wales government has inked a fresh multi-million dollar deal with Salesforce, giving agencies a pathway to software from the tech giant for the next four years....

NDIA accepted Salesforce gifts as contract quadrupled to $126m

Posted on   |  by Justin Hendry
National Disability Insurance Agency officials accepted thousands of dollars’ worth of previously undisclosed gifts from Salesforce, including during the customer relationship management system tender that the US software giant...

How trusted enterprise AI can drive the next economic boom 

Posted on   |  by Sassoon Grigorian
There’s a significant body of research which predicts the Australian economy will be boosted by artificial intelligence. The Kingston AI Group predict the economy will grow by more than...

Gig Guide: Salesforce exec to lead ServiceNow A/NZ

Posted on   |  by Brandon How
ServiceNow’s Australia and New Zealand business will soon be led by Barry Dietrich, who has left his regional leadership roles at Salesforce to join the enterprise software company. Mr...

Govt looks to reuse NDIS Salesforce platform

Posted on   |  by Justin Hendry
The Digital Transformation Agency is exploring opportunities to reuse the National Disability Insurance Scheme’s new Salesforce CRM system elsewhere in government despite an ongoing investigation into the original procurement....

Salesforce to support SA financial management upgrade

Posted on   |  by Brandon How
The South Australian government has signed a four-year whole of government agreement with Salesforce under which its MuleSoft platform will be integrated with the state’s new cloud-based financial management...

NDIA officials investigated for accepting Salesforce gifts

Posted on   |  by Joseph Brookes
The National Disability Insurance Agency is still investigating its officials’ role in a $126 million Salesforce software contract after questions about the supplier’s influence on them and a “bizarre”...