Sitecore Archives - InnovationAus.com https://www.innovationaus.com/content-channel/sitecore/ Mon, 29 Aug 2022 02:21:31 +0000 en-AU hourly 1 https://wordpress.org/?v=6.5.5 https://www.innovationaus.com/wp-content/uploads/2020/02/favicon-new.png Sitecore Archives - InnovationAus.com https://www.innovationaus.com/content-channel/sitecore/ 32 32 Where to start: Personalisation in the Public Sector https://www.innovationaus.com/where-to-start-personalisation-in-the-public-sector/?utm_source=rss&utm_medium=rss&utm_campaign=where-to-start-personalisation-in-the-public-sector https://www.innovationaus.com/where-to-start-personalisation-in-the-public-sector/#respond Mon, 22 Nov 2021 05:03:49 +0000 https://innovationaus.wpengine.com/?p=25505 Partner content: It’s often not thought that digital personalisation on the web can be applied to public sector agencies and departments. However, expectations of the citizen services that public sector agencies deliver is changing, and monolithic government behaviour is no longer accepted. A proliferation of digital channels, increasing pressure on agencies to provide real-time and...

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]]> https://www.innovationaus.com/where-to-start-personalisation-in-the-public-sector/feed/ 0 Overcoming the government agency content challenge https://www.innovationaus.com/overcoming-the-government-agency-content-challenge/?utm_source=rss&utm_medium=rss&utm_campaign=overcoming-the-government-agency-content-challenge https://www.innovationaus.com/overcoming-the-government-agency-content-challenge/#respond Thu, 09 Sep 2021 15:59:17 +0000 https://innovationaus.wpengine.com/?p=22675 OPINION: There has been a significant focus on “digital first” initiatives across government. But while many of these transformational programs have targeted website upgrades and new portals to drive self-service, there has been little focus on content creation and workflows. This is a significant area of challenge for public sector agencies that are required to...

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