AI is scaling both opportunity and risk at the ATO


Joseph Brookes
Senior Reporter

AI technologies have helped the tax office raise hundreds of millions of dollars in additional revenue, but are also giving adversaries new tools to launch cyber attacks and turbocharge scams, setting up a high stakes scenario for the agency.

Australian Taxation Office deputy commissioner Marek Rucinski on Tuesday shrugged off doubts about AI hype or an investment bubble, telling a Gartner conference in Sydney the technology “has legs” and is fundamentally transforming how people work.

Mr Rucinski’s backing of AI comes as new research suggests other executives are growing impatient with generative AI, abandoning almost one in three projects early after failing to see gains.

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